Designed and manufactured in the USA!
Designed and manufactured in the USA!
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Troubleshooting

Most common causes of app connection issues

  1. Battery life – if experiencing connection issues, replace with fresh batteries and retest
  2. Harness issues – upon identifying connection issues (if battery life is confirmed) check your harness for signs of wear or tear
  3. Motor connections on the decoy – confirm there are no breaks on the decoy motor connections/terminals

For other issues please email info@pinteal.com

Here are a few specific cases we've run into - see if one matches the issues you're having...

My Pinteal controller is connected to the battery and decoy and the app says “Ready” but when I press “on” the motor doesn’t turn.

  1. Make sure the decoy is powered on
  2. Ensure battery has enough charge
  3. Evaluate the harness connections – look for breaks or tears in the wiring
  4. Call Pinteal support for more information

My Pinteal controller is connected to the battery and decoy and the app says “WEQ.”

  1. Make sure the decoy is powered on
  2. Ensure battery has enough charge
  3. Ensure the harness is connected to the right terminal
    1. Black to battery
    2. Green to decoy

OR

    1. Red – red; black – black
  1. Evaluate the harness connections – look for breaks or tears in the wiring
  2. Call Pinteal support for more information

My Pinteal controller is starting to lose connection.

  • This is typically due to declining battery life. Please use a fresh battery to check connection. If that still does not work, evaluate the integrity of the harness and look for tears or rips.
  • Otherwise, call Pinteal for support

My Pinteal AA and Pinteal M & LD 6/12V appear to be draining battery quickly.

  • If you are like us and most other hunters, you like to leave your motion decoy plugged in between hunts. If you have a Pinteal AA or Pinteal M/LD 6/12V this can be a problem depending on how long you let your decoy sit. The PInteal AA and 6/12V will continue to drain power while they are connected to the battery. The controller technology consists of blue-tooth low energy (BLE) so the power draw is very minimal but, after sitting for weeks, you can expect some battery drain.
  • Recommendation: After use, disconnect the battery side of your controller. Prior to entering the field, reconnect your battery side connections and test the decoy to make sure it still works

My controller will not show up in the app

  • Please confirm battery life
  • Call Pinteal for support if battery life is good